SHANGHAI, China – Shanghai Disneyland will implement a real-name ticket system starting from November 23, requiring all visitors to present valid identification documents upon entry. The move aims to curb ticket scalping and ensure a more orderly experience for guests.
According to China Central Television (CCTV), visitors, both online and at the gate, will need to present their original identification documents, such as passports or residence permits for foreigners. Each individual will be limited to purchasing only one ticket per visit, a significant change from the previous policy allowing the purchase of up to five tickets with a single ID.
The real-name system will apply to all visitors, including children, the elderly, and people with disabilities. Children aged 3 to 11 must purchase a child ticket or annual pass, while those under 3 can enter for free. All visitors under 16 must be accompanied by an adult.
The decision to implement a real-name ticket system comes in response to widespread ticket scalping. Tickets have been selling out quickly, and prices on the secondary market have soared to several times the original price.
While many Chinese tourist attractions have abandoned their real-name ticket systems following the easing of COVID-19 restrictions, some popular destinations like the Forbidden City have retained the system to manage crowds and protect cultural heritage.
The Chinese tourism industry expects Shanghai Disneyland's new policy to help restore order and improve the visitor experience.
Shanghai Disneyland, which opened in June 2016, has become a popular tourist destination, attracting over 14 million visitors annually.
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