Madrid, Spain – Singapore Changi Airport has been honored as the 'World's Best Airport' at the prestigious 2025 World Airport Awards, held in Madrid, Spain on April 9th. This remarkable achievement marks the 13th time in the awards' history that Changi Airport has claimed the top accolade.
At the ceremony, Changi Airport swept up significant awards, including 'World's Best Airport Dining', 'World's Best Airport Toilets', and 'Best Airport in Asia', reaffirming its status as the undisputed leading airport globally.
Mr. Yam Kum Weng, CEO of Changi Airport Group, expressed his gratitude, stating, "We are deeply honored to be named the World’s Best Airport for the 13th time by Skytrax. This recognition is a strong affirmation of our commitment to delivering an exceptional travel experience. We thank our passengers for their continued trust and support, and we are deeply appreciative of the dedication and service excellence of the entire Changi Airport community that made this possible. As air travel continues to recover, we will remain steadfast in ensuring that the Changi Airport experience remains magical for all our passengers."
Mr. Edward Plaisted, CEO of Skytrax, commented, "To achieve this recognition for the 13th time is a remarkable testament to the consistency of Changi Airport's excellence. Changi Airport is a passenger favorite, and this success reflects the airport’s popularity with international air travelers. The wide and varied dining options at Changi Airport have also been recognized with the award for the World’s Best Airport Dining. We also congratulate Changi Airport on being the first-ever winner of the World’s Best Airport Toilets award – this is an important aspect of the airport experience where Changi Airport has continued to innovate and impress customers."
Meanwhile, Hamad International Airport in Doha, Qatar, a three-time winner of the world's best airport title, secured second place in 2025 and was recognized with the awards for 'World's Best Airport Shopping' and 'Best Airport in the Middle East'.
Top Airports by Passenger Numbers 2025:
Over 70 million passengers: Tokyo International Airport (Haneda)
60 to 70 million passengers: Singapore Changi Airport
50 to 60 million passengers: Hamad International Airport
40 to 50 million passengers: Rome Fiumicino Airport
30 to 40 million passengers: Narita International Airport
20 to 30 million passengers: Zurich Airport
10 to 20 million passengers: Helsinki-Vantaa Airport
5 to 10 million passengers: 1 Bahrain International Airport
Under 5 million passengers: Goa Manohar International Airport
Tokyo Haneda Airport ranked third globally and received accolades for 'World's Cleanest Airport (Large Airports)', 'World's Best Domestic Airport', and 'World's Best Airport PRM & Accessible Facilities'. Seoul Incheon International Airport secured fourth place worldwide and was honored as having the 'World's Best Airport Staff', as voted by customers. Nagoya Chubu Centrair International Airport once again claimed the title of 'World's Best Regional Airport'.
Paris Charles de Gaulle Airport Terminal 3 was named 'World's Best Low-Cost Airline Terminal', while the entire Paris Charles de Gaulle Airport was recognized as the 'Best Airport in Europe' for the third consecutive year. Taiwan Taoyuan International Airport received the top award for 'World's Best Airport Baggage Delivery'. Copenhagen Airport was awarded for 'World's Best Airport Security Processing', and Hong Kong International Airport for 'World's Best Airport Immigration Service'.
Rome Fiumicino Airport was again named 'Best Airport in Southern Europe', Helsinki-Vantaa Airport as 'Best Airport in Northern Europe', and Budapest Airport as 'Best Airport in Eastern Europe'. Munich Airport continued its strong performance as 'Best Airport in Central Europe', and the Hilton Munich Airport received the award for 'Best Airport Hotel in Europe'. Cape Town International Airport emerged as a key winner in Africa, receiving awards for 'Best Airport in Africa' and 'Best Airport Staff Service in Africa'. Houston Airports System was recognized for the third consecutive year for 'Best Airport Art in the World'.
Bahrain International Airport was named the 'World's Cleanest Airport' in the category for airports handling under 25 million passengers annually. Berlin Brandenburg Airport received the 'World's Most Improved Airport' award, recognizing its significant progress in global ratings compared to previous years. Istanbul Airport was recognized as the 'World's Most Family Friendly Airport'.
Crowne Plaza Changi Airport was honored as the 'World's Best Airport Hotel' and 'Best Airport Hotel in Asia', while the TWA Hotel New York JFK received the 'Best Airport Hotel in North America' award for the second consecutive year. Hyatt Regency Shenzhen Airport was named 'Best Airport Hotel in China', and Taj Bangalore as 'Best Airport Hotel in India/Central Asia'. Delhi International Airport was once again recognized as the 'Best Airport in India & South Asia', and Hyderabad International Airport received the award for 'Best Airport Staff Service in India & South Asia'. Bangalore International Airport was named 'Best Regional Airport in India & South Asia'.
About the World Airport Awards:
The World Airport Awards are the most prestigious accolades in the airport industry, determined by the results of the world's largest annual airport customer satisfaction survey. Operating since 1999, the World Airport Awards are independent and impartial, evaluating customer service and facilities across over 575 airports worldwide. They are regarded as the quality benchmark for the airport industry. The survey and awards process is free of charge to airports.
The 2025 Awards are based on World Airport Survey questionnaires completed by over 100 nationalities of airport customers during the survey period from August 2024 to February 2025. The survey evaluated the customer experience across key performance indicators for airport service and product – from check-in, arrivals, transfers, shopping, security/immigration through to departure at the gate.
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