Wellington, New Zealand - The Trust Framework Authority (TFA), New Zealand's regulatory body for accredited digital identity services, is taking significant steps towards establishing a robust national digital identity infrastructure. The TFA, operating under the purview of the Department for Internal Affairs, has recently issued a Request for Information (RFI) seeking potential suppliers to assist in the development of two crucial platforms: a Trust Register and a centralized Issuance Platform.
This move follows the finalization of New Zealand's Digital Identity Services Trust Framework in November of last year. This comprehensive framework lays down the rules and regulations that all accredited digital identity service providers within the country must adhere to. Earlier in the same year, the TFA itself was officially established, marking a pivotal moment in New Zealand's pursuit of a secure and standardized digital identity ecosystem. The Trust Framework is designed to support various forms of digital credentials, including W3C Verifiable Credentials and ISO/IEC 18013-5 compliant mobile driving licenses (mDLs), indicating a forward-thinking approach to digital identity management.
The core mandate of the TFA is to issue accreditation marks to digital ID service providers who meet stringent standards for the use, storage, and sharing of personal and organizational information. This accreditation serves as a guarantee of trust and reliability within the digital identity landscape. Furthermore, the TFA will maintain a publicly accessible Trust Framework Register, which will list all accredited providers and their services, enhancing transparency and facilitating informed choices for individuals and organizations relying on digital identities.
It is important to note that accreditation under the Trust Framework is currently not mandatory for digital ID service providers operating in New Zealand. However, the establishment of a robust infrastructure and the associated benefits of accreditation are expected to incentivize wider adoption over time.
The recently released RFI provides further details about the two key platforms the TFA intends to build. The Trust Register will serve as a central repository of all organizations and individuals that have been officially accredited by the Trust Framework Authority. This register will be crucial for verifying the legitimacy and compliance of digital identity service providers.
The second platform, the centralized Issuance Platform, is envisioned as a shared infrastructure that can be utilized by multiple government agencies for the issuance of digital credentials. This centralized approach aims to streamline the credential issuance process, ensure consistency across government services, and potentially reduce costs associated with individual agencies developing their own separate issuance systems. The RFI explicitly states that this platform will be a "shared platform used by multiple government agencies," highlighting the government's commitment to a unified approach.
In its RFI, the Trust Framework Authority emphasizes its preference for "out of the box" platforms that can be readily configured and hosted on public or private cloud infrastructure within the Australasian region. The desired service model is "as a Service," indicating a preference for solutions where the supplier manages the underlying infrastructure and software. This approach aligns with modern cloud-first strategies, offering scalability, flexibility, and potentially faster deployment times.
The RFI outlines a clear timeline for the initial information gathering phase. The deadline for potential respondents to submit any questions regarding the RFI was April 24th, 2025. The TFA has committed to providing answers to these questions by May 1st, 2025. The final deadline for the submission of responses to the RFI is set for May 8th, 2025.
Crucially, the TFA explicitly clarifies that it is not seeking formal quotes or proposals at this stage. The primary objective of this RFI is to gather information about available market solutions and identify potential suppliers who possess the capabilities to meet the TFA's requirements.
The RFI document further elaborates on the type of solutions the TFA is looking for. It explicitly states, "We are not looking for a unique and heavily customized solution or one that needs to be developed specifically for our use. We are interested in proven products that are currently in the market that are out of the box but may be open to refinement, configuration or development of only minor features." This indicates a pragmatic approach, leveraging existing, mature technologies rather than embarking on lengthy and potentially complex custom development projects.
Furthermore, the TFA has a clear preference against hosting the solution on either their own on-premise infrastructure or the supplier's proprietary on-premise infrastructure. The emphasis on cloud hosting within the Australasian region underscores the importance of data sovereignty and potentially lower latency for New Zealand users.
This initiative by the Trust Framework Authority represents a significant step forward in the realization of a national digital identity ecosystem for New Zealand. By establishing a trusted framework and building the necessary infrastructure, the government aims to enhance the security, convenience, and efficiency of digital interactions for individuals, organizations, and government agencies alike. The development of a centralized Issuance Platform, in particular, holds the potential to transform how government services are delivered and accessed in the digital age.
The outcome of this RFI process will be critical in shaping the future of digital identity in New Zealand. The selection of appropriate technology partners will be instrumental in ensuring the successful implementation of the Trust Register and the centralized Issuance Platform, ultimately contributing to a more secure and seamless digital future for the nation. Industry observers will be keenly watching the progress of this initiative, as it could serve as a model for other countries seeking to establish their own national digital identity frameworks. The emphasis on interoperability through the support of W3C Verifiable Credentials and ISO/IEC 18013-5 compliant mDLs also signals a commitment to international standards and cross-border recognition of digital identities in the future.
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