SEOUL, SOUTH KOREA — A high-profile urban transport project meant to revolutionize commuting in Seoul is facing an uncertain future as it grapples with low ridership and widespread public criticism. The Hangang River Bus, once lauded as a visionary solution to the city's notorious traffic congestion, is now being widely dismissed as a costly failure, bogged down by inconvenient routes and sluggish travel times. Despite a significant investment from the Seoul Metropolitan Government, the project has failed to gain traction with the very citizens it was designed to serve, prompting a growing debate over its utility and financial prudence.

Launched with much fanfare, the Hangang River Bus was conceived as a new backbone for Seoul's public transit network, offering a serene, water-based alternative to the packed subway and bus lines. The plan was simple yet elegant: use the Hangang River to connect key transport hubs, from the western Ara Hangang floodgate in Gimpo to the bustling districts of Yeouido and Jamsil. Proponents argued it would not only ease traffic but also offer a scenic commute, blending urban efficiency with natural beauty. However, the reality of the service has proven to be far from the initial vision.

The project's Achilles' heel is its fundamental lack of speed. While Seoul’s subway system can whisk commuters from Yeouido to Jamsil in a mere 30 minutes, the river bus takes nearly an hour for the same journey. When factoring in the additional time required to travel to the remote docking stations and navigate the boarding process, the "river bus" quickly loses its appeal for time-conscious commuters. It's a stark contrast to the city's established public transport, which prioritizes speed and efficiency above all else.

Furthermore, accessibility remains a significant hurdle. Many of the docks are inconveniently located, disconnected from existing subway and bus lines. They sit in isolated areas on the riverbanks, feeling more like forgotten parking lots than integrated transit hubs. This forces potential riders to either walk long distances or rely on private cars, which defeats the very purpose of a public transport system. The lack of last-mile connectivity has become a major deterrent, turning a potential scenic journey into a logistical nightmare.

As a result, the project is now at the center of a heated public debate over the "waste of taxpayer money." Critics argue that a project with such a low adoption rate and immense cost is a clear example of fiscal mismanagement. The city poured billions into acquiring state-of-the-art vessels and renovating docks, but without the riders to justify the expense, the service remains largely a novelty. The Seoul government is now under pressure to address these glaring issues. To salvage the project, it must fundamentally re-evaluate its strategy. Improving travel times, enhancing last-mile connectivity through shuttle services or improved pedestrian links, and creating a more attractive transfer system are all critical steps. For the Hangang River Bus to become more than just a "showpiece" and transform into a genuine public transport solution, it must finally cater to the needs of the very people it was built to serve.