On Wednesday, July 23, 2025 (local time), the Indian government acknowledged claims by British bereaved families that the remains of victims from the Air India plane crash on June 12 were mistakenly repatriated. The accident claimed 260 lives, including 53 British nationals. The controversy is escalating as some families assert they received the remains of individuals other than their loved ones.

The UK's The Daily Mail reported, citing lawyers for the victims' families, that at least two British families were informed that the remains in the caskets were not those of their family members. The newspaper stated that more cases of misidentified remains could emerge, but it did not specify who notified the families of this fact.

Official Statement and Investigation Status from India's Ministry of External Affairs 

In response, India's Ministry of External Affairs (MEA) issued a statement affirming that the identification of bodies was conducted "in accordance with established protocols and relevant technical requirements." The MEA emphasized, "We have taken note of the reports and have been working closely with the British side since these concerns and anxieties were raised." It added, "Following the tragic accident, the relevant authorities identified the victims in accordance with established protocols and relevant technical requirements."

The MEA further stressed, "All remains were handled with the utmost professionalism and with the greatest respect for the dignity of the deceased." It also stated, "We continue to engage with the British authorities on any concerns related to this matter." However, Air India has yet to issue an official statement regarding the controversy. Air India operated flight AI171, which was en route from Ahmedabad Airport in India to London Gatwick Airport.

Re-examining the Tragic Accident: Boeing 787-8 Crash and Air India's Corporate Crisis 

The controversy surrounding the misidentified remains brings renewed attention to the tragedy of Air India Flight AI171, which crashed on June 12. The Boeing 787-8 Dreamliner went down shortly after takeoff, resulting in the deaths of all 242 passengers on board and 18 people on the ground, totaling 260 fatalities. This accident has caused a severe corporate crisis for Air India.

According to a preliminary report by India's Aircraft Accident Investigation Bureau (AAIB), the tragedy was attributed to "a fuel supply system malfunction." The report stated that the incident occurred three seconds after takeoff when the fuel cutoff switches for both engines were activated almost simultaneously. While the exact cause of the accident is still under investigation, the report revealed that Air India had not applied the inspections recommended by the U.S. Federal Aviation Administration (FAA) in 2018 regarding potential defects in the fuel switch locking mechanism. Air India reportedly considered this FAA recommendation "advisory and not mandatory" at the time, escalating concerns about accountability.

Spreading Distrust and Future Challenges 

The allegations of misidentified remains are inflicting further pain on families already reeling from the massive loss of life, and they are amplifying distrust in the accident's handling and management processes. In particular, questions are being raised about whether scientific identification procedures, such as DNA testing, were properly carried out.

The Indian government and Air India must recognize the gravity of this situation and conduct a thorough investigation to clarify the exact circumstances of the misidentified remains. They must also take concrete measures to alleviate the suffering of the bereaved families. Furthermore, establishing clear protocols to prevent recurrence and transparently sharing information through close cooperation with the international community will be paramount. This accident serves as a stark reminder not only of aviation safety but also of the importance of humanitarian measures and trust-building in tragic circumstances.